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Pelo West

About Us

Welcome to Pelo West, your oasis of rejuvenation in Louisville, KY, that serves clientele across the greater surrounding area. Nestled in the heart of the city, we specialize in luxurious facial spa experiences with a range of offerings. From soothing massages to expert haircuts, rejuvenating manicures, and revitalizing facials, our dedicated team is here to pamper you. Discover the art of dermaplaning, opt for flawless brows with microblading, and experience the revitalizing power of LED light therapy. At Pelo West, we blend expertise and relaxation to elevate your self-care routine. Welcome to a world of tranquility and beauty at Pelo West.

Areas Served

Louisville, KY | Highlands, KY | St. Matthews, KY

What We Offer

Our Specialties include:

Our Services include:

Our Brands include:

Testimonials

On 7/18/2025 Ashlea had this to say:
I had the absolute pleasure of experiencing a massage and facial at Pelo West Spa at the Galt House Hotel, and I can honestly say it was one of the most rejuvenating and luxurious spa visits I’ve ever had! My massage was nothing short of exceptional and my facial as equally impressive. Both my massage therapist and esthetician were highly knowledgeable and paid great attention to detail. If you’re staying at the Galt House Hotel—or even if you're a local—I highly recommend treating yourself to a session at Pelo West Spa. Whether you're in need of healing, pampering, or a little bit of both, this spa is a hidden gem that delivers luxury and care at the highest level. Testimonial written by Ashlea on this site.

On 7/16/2025 Amy Brisco had this to say:
Best massage I’ve ever had. So good, we booked another one for the next day! Book it, you know you want to.

On 7/5/2025 Bansari M. had this to say:
Okay, get ready for an amazing experience at Pelo West! Let's start from the beginning. I'm a bit of a spa snob and so let's begin... McKenna at the front desk was a delight to work with to schedule my appointment. I had a bunch of questions about the menu and she answered them very cheerfully. She was very accommodating with my schedule and put me first. Ease of scheduling was a chef's kiss. That was enough for me to expect what was to come next. The spa is located in the Galt House hotel, but let that not deter you from seeking services. This review applies to the locals as well...as I'm a local. The best part is that they offer free parking at the Galt House hotel. If you live in the area, you know how terrible traffic can be. For the first time in my life, traveling to downtown Louisville did not make me anxious and nervous about parking because of the free parking Pelo West offers. The parking garage could be confusing so pay attention to signs but you will eventually make it to the 17th floor of the building. The salon has a very warm, welcoming vibe. Bright colors, good quality candles and light lingering smells all throughout the salon. The minute you step off the elevator. You are greeted by McKenna, the receptionist who is great at what she does. I opted to do 30 minutes of sauna (free with certain services) before my treatments. The surroundings were clean and the sauna area was well stocked with essentials. It is a nice little cozy dry sauna. The stiffest of muscles will relax. There's a radio that you can control in case it tickles your fancy. Coming to the services I got the Pelo signature facial 50 minutes, first. The room was nice and cozy and the temperature was just perfect. Their massage beds are heated which was definitely a cherry on the top. Gabby, my facialist did a quick consultation before diving into the actual procedure. She made me feel very comfortable and insisted that I relax to my best capacity. She just knew I needed it... Maybe it was written on my face ha! At one point, I drifted into the best little semi snooze you can imagine but I think I counted 9 steps in the facial procedure. I have to say every single product she used smelled amazing (and edible lol) and transported me to somewhere far away. Gabby has extremely gentle hands which my facial skin was surprised to experience as that is not how I treat my own face. Gentle, expert, firm pressure, and a constant touch are Gabby's strengths. She is a pro at this and it was evident. Gabby counseled me on the right steps for a healthy skin which I made notes of. Loved Gabby! Than I was handed over for a gel pedicure woth Peyton. My first impression of Peyton was lovely and kind. My comfort was her priority. By the time I had even made it to my pedicure station, a chilled champagne was waiting for me. Peyton is extremely detail oriented and took enough time with each of my toes to make sure all of the pedicure steps were perfect. At one point I really thought to myself about the dedication Peyton was putting into my pedicure. I probably have never experienced that before! I was so relaxed after my facial that the pedicure was a smooth, quiet time for me. Loved every minute of the vibe, peppy music, cleanliness, ambience, and smiles from staff members while getting my feet did. Peyton's detail-oriented but very gentle hands made the whole experience wonderful. I think the only thing I was missing was probably a body massage but I could not fit that in my schedule today lol. Shout out to Nema and Kaitlyn for running such an excellent spa in the heart of Louisville. The spa is not just for the hotel Members but also for the locals. The cost of these services are on the lower end for what they are actually offering as an experience--- I was very surprised to see this. Thanks Pelo West Team for a much needed afternoon spa time. Loved every minute of my afternoon. I cannot wait to come back again.

On 7/4/2025 Tim Steen had this to say:
Chirida was excellent

On 6/28/2025 Bo Tond had this to say:
Cool contemporary private spa

Contact Us

Pelo West
140 N Fourth St Suite 1700 Louisville, KY 40202
Phone: (502) 977-1616
Email: hello@pelowest.com

Where To Find Us

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Payment Types Accepted

American Express, Android Pay, Apple Pay, Cash, Debit Cards, Discover, MasterCard, PayPal, Visa, Venmo, Zelle, Cash App

Our Hours

Holiday Hours May Vary. Please Call For Details.

Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 4:00 PM

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